Policies, Terms & Conditions

At Capturely, we prioritize data governance to safeguard your data’s privacy while championing disability inclusion through our core values and operational policies.




These Terms and Conditions of Service (hereinafter “Terms and Conditions” or “Agreement”) constitute a legal agreement.  Please read it carefully. 

Capturely Inc. d/b/a The Headshot Truck is a content creation technology company which primarily produces headshots and related business photography (collectively referred to as “Content”).  Our Services can be found at https://capturely.com and are incorporated into your Agreement by reference.

Capturely Inc. d/b/a The Headshot Truck is an Indiana Corporation (“Capturely,” “we,” or “us”).  By paying for and using our Services, whether as an individual or as a representative of an entity, you are a “Client” (or “you”) according to these Terms and Conditions.

These Terms and Conditions govern the business relationship between you and us. Should you have any questions or concerns about these Terms and Conditions, please feel free to contact us.


“Services” mean the services outlined and described at https://capturely.com or provided in your Quote.

“Gallery(ies)” means the selection of online images of one person transmitted to the Client or individual covered by these Terms and Conditions.

“Collection” means a group of Galleries based on an individual Quote.

“Event” means any single time Capturely provides one of its Services, but could also mean an entire location, set-up and/or take down of Capturely’s equipment to effectuate the completion of the Services.

“Website” means www.capturely.com and/or www.headshottruck.com and all of its subparts and pages.

“Software” means our “mobile application” or App” that is either downloadable through the Apple App Store or Google Play store for Android users or through our Website via our customer portal. 

“Content” means the results of our providing you Services.

“Quote” means an agreement to the price and scope of your Services before Services are rendered. 

“Invoice” means a document showing the amount you owe us based on your Quote and Services that were completed or will be completed.  You may receive multiple Invoices for a single Event if you add Services not contemplated by the original Quote or paid in a previous Invoice and consistent with these Terms and Conditions.    



In order to buy Services, you must:

Be at least 18 years of age and be able to enter into legal contracts;

Have fully executed a Work Order/Invoice/Change Order between you and us;

Agree to these Terms and Conditions; and

Be satisfied that we can meet your needs. 


We may update or make changes to these Terms and Conditions by posting revised Terms and Conditions on our Website. The revised Terms and Conditions shall take effect and remain in full force immediately upon publication to the Website and shall apply to you.


We may send you emails and text messages regarding your session and photo delivery.  By providing us with your email address and telephone number you consent to these messages.  You can unsubscribe from email communication by replying to an email with “unsubscribe” or gliding the unsubscribe link.  You can opt out of receiving text messages by replying to a message from us with “STOP”. 

Content SatisfactionL Service “AS IS”

If you nix it, we fix it! If you are not satisfied with the quality of the Content provided by Capturely and if you have provided written notice to us within 10 days of the date we made the Content available to you for review, Capturely will attempt to correct the issue once, otherwise, you accept the Content as delivered. Capturely strives to provide high-quality Services, but we can’t guarantee perfection. We disclaim warranties to the extent permitted by law and are not liable for certain types of damages or losses.



All virtual headshot purchases are non-refundable.  You may use your virtual headshot credit(s) anytime within one year of the date of purchase.   You may reschedule your individual virtual headshot session at any time up to the time of your appointment without any penalty, twice.  If you fail to attend a virtual headshot session you forfeit the amount you paid for that session or you lose one credit depending on the original form of payment or type of purchase. 



All in-person headshot purchases are non-refundable.  You may reschedule an individual photo Event at our studio ONE TIME without penalty, if you provide us with more than 48 hours’ notice.    If you have to cancel or reschedule and it is less than 48 hours until your scheduled Event,  or this is your second request to reschedule, then we recommend giving your slot to someone else as good karma and rebooking for a time that works for you!  As much as we love to be flexible, we cannot interrupt our other Clients’ shoots due to your schedule changes, and as a reminder, your purchase is not refundable.


Minimum Notices for Onsite Events 

Capturely requires a minimum of 21 days’ prior notice to provide Services onsite.


By signing the Quote you agree it correctly describes the date, time, location, cost, and Services you would like Capturely to perform.  By signing any Quote, you agree to pay the amount indicated via an Invoice that will be sent to you and subject to these Terms and Conditions.  You understand that any final Invoice for an Event may be modified up or down from the Quote based on actual Services performed.   

Rescheduling and Cancellation

If you need to modify or cancel an Onsite Event less than 14 days from the Event date, you forfeit your deposit as a cancellation fee. To reschedule, a new deposit must be paid. If the deposit amount has not been paid but the quote is signed, your cancellation fee is equal to the deposit amount and is due in full by the event date. Any late payment is subject to a $50 per day penalty until the cancellation fee is paid in full.  

Pre-Production Department (for Onsite) 

As part of the scheduling process for Onsite Services, our Pre-Production department will lead a virtual walk-through with you to finalize your Event details. You agree to be available for the video call and to provide an onsite Point of Contact (POC) and Secondary Onsite POC for the day of each Event.

Attendee Scheduling (if applicable)

Following the Pre-Production call, we will provide a scheduling URL (Link) for you to send out to your individual headshot attendees. You may distribute the link to attendees for self-scheduling or choose to use the link internally to schedule attendees yourself. You assume all responsibility for disseminating the scheduling link and/or internally scheduling the attendees to ensure smooth event flow and timing. If you experience issues with the scheduling link, contact your Pre-Production Specialist, and they can assist you. If you make an error in scheduling that causes your Event to run longer than indicated in your Quote or paid Invoice (intentional or not), you agree to pay $750/hour/Creator (prorated in 15-minute increments) for additional overrun production time through a final Invoice sent after the Event has taken place due upon receipt.  

Content Creation Experience

The Capturely image experience is designed to provide our Services in a fun and professional manner. Capturely team members wear appropriate attire, use clean humor, and play music to create an optimal environment. Any modifications to our image experience desired by the Client can be discussed with us and added to your final Quote or Invoice.  


For your safety and ours, we are NOT RESPONSIBLE for staging your onsite Services. Staging is defined as cleaning spaces, decluttering surroundings, moving and/or adding decorations or office items, and/or moving furniture. In your Pre-Production call, our team will advise you if they believe staging needs to be completed in order to ensure the quality of the Content. If we show up to complete an onsite Event and you are not prepared (OR) if our content creator, after arriving ONSITE and at their sole discretion, feels the Services cannot be completed to the specifications in the Quote, the Client may choose to reschedule the Event for another day (subject to cancellation/rescheduling section above), or continue with the Event but we will no longer honor the nix it, fix it guarantee. 

Content Delivery, both Virtual and On-Site

After production is complete, the Content will be delivered through email.  We currently contract with a third-party vendor who manages the website and software that runs our image hosting service.  While we make every effort to ensure the availability, stability, and security of this Service, we cannot guarantee 100% uptime or that it will be secure against all attacks. You agree that we are not responsible for loss associated with the availability, security, or confidentiality of the Content delivered through our image hosting service. We recommend that you make backup copies of all Content for your records in the event of data loss. We are not obligated to store or archive the Content for you and if we do this, such storage should be considered as a convenience only.


Independent Contractor

Capturely shall be considered an independent contractor of Client.


If you are an entity, or individual being photographed and/or videotaped for quality assurance, you agree to the following: You authorize Capturely to photograph, record, and film you on behalf of yourself or the person who purchased your session. We have the right to use your name, image, likeness, voice, and all materials recorded during the session. You release Capturely from any claims arising from the creation or use of these materials.

Content Ownership, Copyright, and Usage

All Content created by Capturely, or any of its employees, independent contractors, agents, or affiliates, is the sole and exclusive property of Capturely. Capturely hereby grants you an unlimited license to use any Content transmitted to you from us for its intended legal business use (uses specifically included herein are Client’s posting of images on its social media, advertising, brochures, presentations, internal communication and websites as needed, in conformance will all local, state and federal laws, rules and regulations).

The Content is provided, to the maximum extent permissible by law, “as-is” with no warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability or fitness for a particular purpose. We do not warrant or represent that the Content will meet your requirements or that the Content will be free of errors.

You may modify, retouch, combine, crop, annotate, or otherwise edit and create derivative works from the Content. Our Content contained within derivative works you create remains our copyrighted material, and the terms and restrictions within this license also apply to those derivative works.


Our Privacy Policy details how we handle your personal information. Please review it alongside these Terms. You confirm that you’ve provided necessary privacy notices and obtained required consents related to Your Content, adhering to applicable privacy laws. For a full version of our Privacy Policy click here.

Prohibited uses

You may not use the Content in any illegal manner. You may not use the Content in any defamatory manner or use the Content to harass any person. Content may not be used for pornographic purposes. You may not use the Content in any way that violates the trademark, copyright, or other intellectual property of any other person or party.  Capturely does not produce any Content that includes excessively foul language, lewd or sexual content. We keep things PG-13 rated.

Content may not be used as a part of or incorporated into any logo or trademark.

If you are ordering our Services on behalf of your employer or your client, then you may permit that entity to use the Content. If you permit your employer or client to use the Content, you certify that you have received authorization that they be bound to this entire Agreement. If such authorization has not been granted to you, then they may not use the Content.

You may not claim you are the author of the Content. In any case, where the author of the Content is specified, it must be attributed as “Copyright Capturely Inc.”

Intellectual property of third parties

By using the Content, you certify that the Content and your use of the Content, does not infringe on the intellectual property rights of any third party. You understand that it is your sole responsibility to obtain necessary permission to use any and all trademarks, logos, artwork, copyrighted designs, or other intellectual property visible within the Content.

If stock photography or other artworks owned by third parties are incorporated into the Content we produce for you, we certify that this content has been paid for and/or licensed by us for use in the Content in accordance with the terms of service of the respective supplier. When printing Content containing aforementioned stock photography and artwork, the maximum number of printed copies that may be produced shall not exceed 500,000 print copies. This restriction does not apply to electronic display, such as on a website.

Uncontemplated Items

If we encounter a situation not covered by the Quote or these Terms & Conditions and/or the Services, we will work together to solve the situation. Capturely cannot guarantee that a solution will be found but will make an effort to solve the problem.

Software (Mobile Application)

Certain Services may require you to download client software (“Software”), which may update automatically. As long as you adhere to these Terms, we grant you a limited, nonexclusive, nontransferable, revocable license to use the Software solely for accessing the Services. Open-source components of the Software are subject to their respective licenses, which may supersede these Terms. You agree not to reverse engineer or decompile the Services, or assist others in doing so, unless prohibited by law.

Beta Services

We occasionally offer products and features for testing (“Beta Services”), marked as “alpha,” “beta,” “preview,” “early access,” or similar terms. Beta Services may not be as reliable as our standard offerings. By using Beta Services, you consent to provide feedback and acknowledge the confidentiality of these services until their official launch.

Third-Party Sites and Services

We use third-party services to provide our services, and we are not responsible for their content or security. Those Services can be found at www.capturely.com/subprocessors


Access and use of content. Unless noted otherwise, all materials on the Website including text, images, logos, icons, photographs, and any other materials written or otherwise that are part of the Website (collectively, the “Website Contents”) are copyrighted property owned by Capturely Inc., one of its affiliates, or by third parties who have authorized their materials for use on our Website and are protected by U.S. and international copyright laws. U.S. and international copyright laws also protect the arrangement of the Website Contents and the method of presentation of these materials. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way, in whole or part, any of the Website Contents, the Website, or any related materials, except that we grant you non-transferrable, non-exclusive, limited permission to access Content and display this Website on your computer or device. This permission is on the condition that you do not modify the Website Contents, keep any copyright or trademark notices intact, and accept the terms, conditions and licenses accompanying any Website Content.

Website security

Users are strictly prohibited from violating or attempting to violate the security of this Website, including but not limited to:

  • Unauthorized access. Accessing data not intended for a user or logging into any server or account that the user is not authorized to access.
  • Vulnerability scanning. Attempting to scan or test the vulnerability of the Website or any system or network associated with the operation of Capturely.com.
  • Attempting to interfere, without limitation, with service between the Website and any user, with the secure operation of the Website, or with the stability of the Website via means of submitting a virus to the Website, overloading, “flooding,” “spamming,” “mail bombing,” or “crashing” the Website.
  • Sending unsolicited email, including promotions and/or other advertising of products or services.


We make every effort to ensure the accuracy of the information contained on this Website. However, we are not liable for typographic errors, pricing errors, omissions, or mistakes that may be present in the content of the Website. If you find an error on our Website please contact us so we can fix it.

Linked Websites

This Website contains links to third party websites. We do not accept responsibility for any such links and do not endorse or monitor them for content. We shall not be responsible for any damage or loss sustained through the use of these linked websites or their services.

Internet transmission problems and viruses

Due to transmission problems or technical difficulties with the Internet or this Website, it is possible for you to receive inaccurate, incomplete, or outdated copies of information from this Website. It is also possible for computer viruses or malicious software to affect this Website or be inadvertently downloaded from this Website. We shall not be responsible for any inaccurate or incomplete information delivered to you as a result of a technical or transmission problem. We are also not responsible for any damage caused by malicious software or viruses downloaded in connection with the use of this Website. We recommend you use appropriate commercially available antivirus software to help protect yourself from this type of attack.


If you make a claim against us that is prohibited under these Terms and Conditions, you agree to indemnify and hold us and our employees, officers, agents and owners harmless from any losses, including all attorney fees that may result from our response to any such claim. You agree to indemnify, defend, and hold us and our employees, officers, agents and owners harmless against any losses, including attorney fees, which result from third-party claims alleging you did something that, if true, would be a violation of any of these Terms and Conditions.  

Limited Liability

You assume full responsibility for any loss that results from your use of our Services, Content and/or Website Content to the maximum extent permitted by law. We and our employees, officers, agents and owners, are not liable for any indirect, special, punitive, or consequential damages under any circumstances, including delays, even if it’s based on negligence or if we’ve been advised of the possibility of such damages.


If any of these Terms and Conditions are found to be unenforceable for any reason, such provision shall be modified only to the extent necessary to make the provision enforceable and all other Terms and Conditions shall remain in full force and effect. If we choose not to act on a breach of these Terms and Conditions for whatever reason, it does not constitute a waiver of our rights with respect to such a breach or any subsequent breaches of these Terms and Conditions

Attorney fees

In the event of litigation, the prevailing party shall have the right to collect from the other party its reasonable costs and necessary disbursements and attorney’s fees incurred in enforcing this Agreement, unless otherwise stated herein.

Equitable relief

If you violate these Terms and Conditions, we may seek injunctive relief from the courts or other equitable relief.


You may not assign your rights under these Terms and Conditions to any other party. However, we may assign our rights to any other entity or individual at our discretion.

Governing law

These Terms and Conditions shall be governed and construed under Indiana without effect to any Indiana laws regarding conflicts of law. Any action or proceeding arising from these Terms and Conditions, your Quote and/or your use of our Services must be held in the State and Federal courts in Hamilton or Marion County, Indiana.


If you have any questions about these Terms and Conditions, our Website, or any of our Services, please direct these inquiries to:

Capturely Inc. d/b/a The Headshot Truck

209 E 175th Street
Westfield, IN 46074

Email Address

Telephone Number
(855) 639-3297

LAST UPDATED: Jan 31, 2024