Capturely 3rd Party Sub Processors

Date: November 15, 2024

Sub-Processors 

Capturely uses certain sub-processors (including third parties, as listed below) and content delivery networks to provide the Capturely Services as described in our Terms And Conditions for Service. The terms used herein shall have the same meaning as those defined in the Terms And Conditions for Service.

What is a Sub-processor? 

A sub-processor is a third-party data processor engaged by Capturely, including entities from within Capturely, who have or potentially will have access to or process Customer Content containing personal information. As the tables below explain, Capturely engages different sub-processors to perform various functions.

Due Diligence & Contractual Safeguards 

Capturely evaluates the security, privacy, and confidentiality practices of proposed sub-processors that will or may have access to or otherwise process Customer Content and enters into Data Protection Agreements with each sub-processor. This advisory does not give Customers any additional rights or remedies and should not be construed as a binding agreement. The information herein is only provided to illustrate Capturely’s engagement process for sub-processors as well as to provide the actual list of third-party sub-processors and content delivery networks used by Capturely as of the date of this advisory (which Capturely may use in the delivery and support of as Services). If you are a Capturely customer and wish to enter into our DPA, please email us at [email protected].

Process to Engage New Sub-processors: 

Capturely provides notice via this advisory of updates to the list of sub-processors utilized or which Capturely proposes to use to deliver its Services. Capturely keeps this list updated regularly to inform its customers of the scope of sub-processing associated with the Services. The following is an up-to-date list (as of the date of this advisory) of the names and locations of Capturely sub-processors and content delivery networks.

Infrastructure Sub-processors

Data Storage and Processing 

Capturely owns or controls access to the infrastructure used for hosting Customer Content or Services in facilities in the United States, and infrastructure sub-processors are listed below. Capturely also uses additional services provided by these sub-processors to process Service Data.

Entity NameSub-processor activitiesEntity country
Google Cloud PlatformCloud computing, data hostingEU/US
PixieSetData storage and deliveryUS
VimeoData storageUS

Content Delivery Networks

As explained above, Capturely may use content delivery networks (“CDNs”) to provide the Services for security purposes and to optimize content delivery. CDNs are distributed service systems that deliver content based on the geographic location of the individual accessing the content and the content provider’s origin. Website content served to visitors and domain name information may be stored with a CDN to expedite transmission. CDN may access information transmitted across a CDN to enable its functions. The following describes the use of CDNs by Capturely’s Services.

Entity NameSub-processor activitiesEntity country
Cloudflare CDNData storage and distributionUS
Google Cloud CDNData storage and distributionEU/US

Service Specific Sub-processors 

Capturely works with third parties to provide functionality within the Services. These providers are the Sub-processors set forth below. They access Customer Content. Their use is limited to the indicated Services.

Capturely Platform 

Entity NameSub-processor activitiesEntity country
HubSpot Inc.CRM and email marketingUS
Google AnalyticsAnalyticsUS
Stripe, Inc.Payment processingUS
AcuitySchedulingUS
Hotjar Ltd UXAnalyticsUS
AdobeImage editing and generationUS
ZapierService integrationsUS