Capturely 3rd Party Applications & Sub Processors
Capturely 3rd Party Applications & Sub Processors
Date: January 31, 2024
Sub-Processors
Capturely uses certain sub-processors (including third parties, as listed below) and content delivery networks to provide the Capturely Services as described in our Terms And Conditions for Service. The terms used herein shall have the same meaning as those defined in the Terms And Conditions for Service.
What is a Sub-processor?
A sub-processor is a third-party data processor engaged by Capturely, including entities from within Capturely, who have or potentially will have access to or process Customer Content containing personal information. As the tables below explain, Capturely engages different sub-processors to perform various functions.
Due Diligence & Contractual Safeguards
Capturely evaluates the security, privacy, and confidentiality practices of proposed sub-processors that will or may have access to or otherwise process Customer Content and enters into Data Protection Agreements with each sub-processor. This advisory does not give Customers any additional rights or remedies and should not be construed as a binding agreement. The information herein is only provided to illustrate Capturely’s engagement process for sub-processors as well as to provide the actual list of third-party sub-processors and content delivery networks used by Capturelyas of the date of this advisory (which Capturely may use in the delivery and support of as Services). If you are a Capturelycustomer and wish to enter into our DPA, please email us at [email protected].
Process to Engage New Sub-processors:
Capturely provides notice via this advisory of updates to the list of sub-processors utilized or which Capturely proposes to use to deliver its Services. Capturely keeps this list updated regularly to inform its customers of the scope of sub-processing associated with the Services. The following is an up-to-date list(as of the date of this advisory) of the names and locations of Capturely sub-processors and content delivery networks.
Infrastructure Sub-processors–Service
Data Storage and Processing
Capturely owns or controls access to the infrastructure used for hosting Customer Content or Services in facilities in the United States, and infrastructure sub-processors are listed below. Capturely also uses additional services provided by these sub-processors to process Service Data.
ENTITY
Name: Google CloudPlatform
Type CloudComputing/DataCenter Hosting
Country: EU/US
Name: PixieSet
Type CloudDatabase/DataCenter Hosting
Country: US
Name: Astria
Type AI ProcessingandTraining
Country: US
Service Specific Sub-processors
Capturely works with third parties to provide functionality within the Services. These providers are the Sub-processors set forth below. They access Customer Content. Their use is limited to the indicated Services.
Capturely Platform
ENTITY
Name: Google Analytics
Purpose: Analytics
Country: US
Name: Acuity
Purpose: Schedule
Country: US
Name: HubSpot Inc.
Purpose: CRM and Email Marketing
Country: US
Name: Hotjar Ltd UX
Purpose: Analytics
Country: US
Name: OpenAI
Purpose: AI content generation
Country: US
Name: Adobe
Purpose: AI image editing
Country: US
Name: WordPress
Purpose: Customer Portal and Website
Country: US
Content Delivery Networks
As explained above, Capturely may use content delivery networks (“CDNs”) to provide the Services for security purposes and to optimize content delivery. CDNs are distributed service systems that deliver content based on the geographic location of the individual accessing the content and the content provider’s origin. Website content served to visitors and domain name information may be stored with a CDN to expedite transmission. CDN may access information transmitted across a CDN to enable its functions. The following describes the use of CDNs by Capturely’s Services.
CDN
Provider: Google
Usage: All
Description: Public website content served to visitors
Location:
Provider: Cloudflare
Usage: Capturely
Description: stored with and transmitted by Cloudflare, Inc.
Location: Global
Provider: Platform
Usage: Services
Description: to website visitors to expedite transmission.
Location: